How did you get so far, so fast... without a formal education?

Passion. Passion is one of, if not the strongest attribute I bring to anything I do. I remember working as a data entry clerk at the shoe manufacturing company. When I finished my work ahead of schedule, I was told that I was free to go home. I chose to stay and work for other departments. I wanted to learn as much about computers as possible. I was intrigued by how I could put a customer's order into the system and this one act would invoke action in several departments. (I realize now that this is no big deal, but at that time and at my age.... this was incredible.) I always gravitated toward the Computer Operations department.

This intrigue quickly led to a position as a computer operator at the corporate office of a multi-level marketing business. Does anyone remember Herbalife? I generated reports, delivered these reports and studied manuals in between tasks. This work ethic enabled me to assume a lead position despite having "less time" in the field than those that reported to me. Indeed, hard work paid off.

I was building a worthwhile reputation at Herbalife when the apparel industry wooed me back. An apparel management systems software house hired me to train new clients how to recognize the computer as the greatest growth tool. Educating these clients on the benefits of computerization and helping the transition from a paper based system to a computerized system was time and resource intensive. I had to teach clients to relinquish old ways and adopt new business practices. It was essential that I communicate with each person at his/her level and using the lingo that their job functions required. To name a few, I spoke "shipping and receiving", "customer service" and "production". I also had to walk into management meetings and provide status reports. I felt like a linguist. It all was so invigorating!!

Each client was unique. Yet, I saw a commonality in the flow of this type of project. Every project started with enthusiasm. Enthusiasm which waned into reluctant acceptance when the team players truly realized how much effort was required. Reluctant acceptance that led to frustration as the project progressed. Frustration which turned into hope as the team saw the project completion drawing near. Hope emerging into victory as the computerized system became part of the daily standard of operation.

Challenges were not roadblocks. They were opportunities to expand my knowledge base, stretch myself and master new skills. If I didn't have time, I had the connections to get the job done.

My bosses knew that they could depend on me to accomplish their goals. Colleagues appreciated my motivation. Employees appreciated being treated respectfully and being appreciated.

Indeed, I am certain that passion was the driving force to early success.